Delivery Information
Price
All prices are displayed in Pounds Sterling and are inclusive of VAT (Value Added Tax) where applicable.
Delivery
Delivery to mainland UK is £1.25 for all orders under £7.50; for orders over £7.50 we charge £ 2.50. For Channel islands, Northern Ireland, Republic of Ireland, Scottish Islands, Isle of Man please begin to process order to be advised on the additional shipping cost based on your location. For EU countries please email for quote.
All orders are dispatched via Royal Mail or one of our preferred couriers.
We will endeavour to dispatch all orders within 1-2 days and on rare occasion some items maybe out of stock, we will notify you of the estimated arrival date when you can decide whether or not to proceed with the order.
Who can order?
We can ship most products internationally. Under EU law we are not allowed to ship flammable items (includes most aromatherapy oils, activated charcoal and some candles), however please call us before attempting to order and we will do our best to fulfil your order. Heavy or bulky items may be prohibitively expensive to ship to countries other than the UK - we can advise of all shipping charges if contacted by telephone prior to your order being placed.
Ordering
Order Online
We offer 24hr on-line ordering through our website.To order a product, simply ensure your product options are correct and click the add to basket button. You will then be asked if you would like to process the order or continue shopping. Click continue shopping if you wish to order more than one product. After you have completed your order you will automatically be sent an order confirmation by email.
Order By Phone
You can call us on on +44 (0)1636 817875 with details of your order.
Security
Simply Spa take every precaution to ensure all of your details are kept confidential, all credit card details are taken via secure SSL(Secure Socket Layer) 128 bit encryption and for extra safety no credit card details are stored on-site.
Your browser will confirm that you are shopping in a secure environment by showing either a locked padlock icon or an image of a key.
Payment
We accept all major credit and debit cards. These include Mastercard, Visa, Switch, Solo, Delta and American Express. To preent fraudelent orders, productss will only be despatched on receipt of cleared funds.
Please ensure you are familiar with our terms and conditions before ordering.
